Frequently Asked Questions

Browse our database of common questions and get it solved! If you can’t find an answer, call us on 07 3166 8409.


Brands

I thought Husqvarna only made sewing machines!
The Husqvarna Group is the world’s largestt manufacturer of outdoor power equipment including lawn mowers, chainsaws, trimmers and ride on mowers. The Husqvarna Group consists of many brands including Gardena, Flymo, McCulloch and Diamant Boart.

Where are the products you sell made?
Most of the products we sell are made in the USA and Europe. We also sell products which are manufactured in China. All of the products we sell are manufactured to a high standard and are backed with spare parts and a manufacturer’s warranty.

Where are Husqvarna products made?
Husqvarna has a number of factories all over the world. The majority of the Husqvarna products we sell are made in the USA or Sweden.

Can I get spare parts for the brands you sell?
We stock spare parts for all the brands we sell. Spare parts can either be purchased from one of our stores or simply call the number on our website and one of our friendly staff will assist you.

What is a Husqvarna grey import?
Grey imports are Husqvarna products which are imported directly from USA by individuals and/or companies. Grey imports refer to any new Husqvarna products which are not supplied through Husqvarna Australia’s dealer network.
The following important facts must be considered before buying a grey import:
(a) Grey imports are not covered by Husqvarna’s warranty
(b) Suppliers of grey imports are not notified of product recalls by Husqvarna Australia and may therefore not be able to inform consumers of any product recalls by Husqvarna.
(c) Grey imports are often a different spec to the products sold in Australia. We do not have illustrated parts lists for grey imports and do not stock parts for grey imports.