Frequently Asked Questions

Browse our database of common questions and get it solved! If you can’t find an answer, call us on 07 3166 8409.


What is the warranty on Husqvarna products?
Husqvarna products have a 2 year private/domestic warranty on all Husqvarna branded products.
Husqvarna products have a 1 year commercial warranty on all Husqvarna branded products except for the PR and PF riders, which have a 2 year commercial warranty. PZ zero turn ride-on mowers have a 5 year or 2,000 hour commercial warranty, whichever comes first.

What is the warranty on McCulloch products?
McCulloch branded products have a 2 year private/domestic warranty.

What is the warranty on Flymo products?
Flymo branded products have a 1 year warranty.

What is covered by warranty?
Warranty is a guarantee to the initial purchaser against faulty workmanship in manufacture and/or defective components for the warranty period from the date of purchase.

What is not covered by warranty?
The following is not covered by warranty:
(a) Normal customer maintenance items which become worn through use including but not limited to: belts, blades, blade adapters, bearings, bulbs, guide bars, lubricants, rewind springs, saw chain, spark plugs, starter ropes, tines, drive chains and sprockets.
(b) Natural discolouration of material due to ultraviolet light.
(c) Using stale or incorrect fuel mixture in the product.
(d) Adverse reaction due to incorrect storage and usage habits or contact with corrosive substances such as fertiliser, grass and plant residue including palm tree sap, bore water and other detrimental environmental exposure.
(e) Failure to operate the unit in accordance with the Owners/Operators manual.
(f) Additional damage to parts or components due to contined use occurring after any of the above.